Riding transit with a phone can be life changing.

Kitsap Transit offers a Text for Next Arrival service so riders with a phone can easily get their bus’ estimated time of arrival (ETA), as well as the KT Tracker to see schedules, real-time bus location, and more.

What if you don’t have a phone, or know someone who needs cellular service? On this page, learn about the Lifeline program, how to get qualified, and whom to call.

What is Lifeline?

The Lifeline Program is a federal program that helps make phone and internet services more affordable for low-income individuals and families. It provides a monthly discount on phone or broadband bills, and in some cases, participants can receive a free or low-cost phone through participating providers.

To qualify, people typically must meet certain income requirements or be enrolled in assistance programs like Medicaid or SNAP. The goal of Lifeline is to ensure everyone has access to essential communication services for things like jobs, healthcare, and staying connected with others.

See if you qualify for Lifeline

Proof of Identity and Age

Valid driver's license, passport,
state ID, birth certificate, etc.

Proof of Address

Utility bill, lease agreement, or address of shelter/social service agency.

Proof of Benefits

Evidence of participation in SNAP, SSI, FPHA, or Veterans Pension/Survivors Benefit

Find a phone plan that works for you

Carrier Device Data Plan Minutes Texts Physical Store TrustPilot Rating
TrueConnect Not Provided 4.5GB Unlimited Unlimited None 4
AirTalk Wireless Free 5GB Unlimited Unlimited None 3.8
enTouch Wireless Free 4.5GB Unlimited Unlimited None 3.5
Gen Mobile Free 4.5GB Unlimited Unlimited None 3.4
Access Wireless $25 per device 4.5GB 1000 minutes Unlimited None 3.2
Life Wireless N/A 4.5GB Unlimited Unlimited None 2.6
SafeLink Not Provided Unlimited Unlimited Unlimited None 1.6
AT&T Not Provided N/A 2000 minutes Unlimited Yes 1.3
Assurance Wireless $25 per device 10GB Unlimited Unlimited None 1.2

Getting Started

Select a Provider

Select a provider from the table above. Find a plan that fits your needs and budget. Access provider website through links provided within the table.

Prepare your Materials

In order to be eligible for Lifeline, you must provide proof of identity, proof of address, and proof of participation in government programs such as SNAP or SSI.

Fill out the Lifeline Application

Each provider has a unique process for signing up for Lifeline. Fill out the application on the provider’s website. Each application may ask for additional materials in order to identify eligibility.

Connect with someone who can help you apply

Reach out to any of these trusted community resources for support and assistance.

Kitsap Community Resources

Contact KCR Bremerton: (360) 377-0053

Kitsap Community Resources provides resources and opportunities to low-income residents in Kitsap County to promote self-sufficiency and stability.

LEARN MORE

Helpline House

Contact: (360) 842-7621

Helpline House provides food bank access, housing and utility support, counseling, and resource navigation for Bainbridge Island neighbors.

LEARN MORE

Kitsap Mental Health Services

Contact: (360) 373-5031

Comprehensive mental health and substance abuse treatment services, crisis prevention, and counseling for individuals and families.

LEARN MORE